Wheelchair management (hospital accreditation)
• Makes wheelchairs available for borrowing for patients to move around
• There are sufficient numbers of wheelchairs for patients to borrow, the wheelchairs undergo regular maintenance, and a sound management system is in place.
Other relevant documents to collect in relation to the sample incident (fall from wheelchair), or if non-existent, point out the need for designing and implementing them.
- Management and recording of inpatients who leave the ward
- Management of areas adjacent to the hospital (such as near the hospital walls, footpaths, motorbike carparks)
- Policy on smoking and management of designated areas
- Process of renovating/constructing wards or new areas (beautification, safety, standards, management)
- Management of inpatient clothing (including slippers) {clean, repair, log usage)
- Policy on personnel accompanying inpatient leaving ward
- Management of equipment awaiting maintenance/repairs (designated areas, pickup protocols, timing, log)
Take wheelchair management as an example, the information that the hospital should provide:
- Statistics on the number of wheelchairs in the hospital
- Cleaning, testing, maintenance mechanism
- Who cleans? Who monitors and detects? Who repairs? Frequency?
- What products are used to clean?
- Is there provision for a wheelchair maintenance management method P & P (SOP)?
- Which department is responsible for P & P (SOP)?
- Is the wheelchair management consistent across outpatient, emergency, and inpatient ward areas?
- Are all employees consistent in what they say-write-do?