Safety culture journey

Checklist of the steps in the journey to a safety culture

Steps in the journey

  1. Share the document Leading a Culture of Safety: A Blueprint for Success with:
    • ☐ the Board Chairman
    • ☐ leadership team
  2. Complete the self-assessment with input from:
    • ☐ the Board
    • ☐ leadership team
    • ☐ clinicians
    • ☐ frontline workforce
    • ☐ patient and family representatives
  3. Develop action plans based on an understanding of the current state of your organization.
    Use assessment results to frame discussions with your leadership team and the Board that focus on:
    • ☐ action plans identifying ways to close gaps
    • ☐ action plans aligning the direction of your organization with key:
      • ☐ safety initiatives
      • ☐ culture initiatives
  4. Share the outcomes of the assessment, action plans, and progress with:
    • ☐ the Board
    • ☐ the senior leadership team
    • ☐ the workforce
    • ☐ patients and families
  5. Ask for periodic feedback from:
    • ☐ the Board
    • ☐ the leadership team
    • ☐ the workforce
  6. Do systematic check-ins and adjustments using feedback from all shareholders.
    • ☐ Assess the maturity level of your safety culture (at least annually)
    • ☐ Assess the milestones in each domain of your safety culture (at least annually)

References:
  1. American College of Healthcare Executives. Leading a Culture of Safety: A Blueprint for Success. www.osha.gov/shpguidelines/docs/ (pdf:48pp)
  2. Safety Culture Maturity
  3. Culture Journey Milestones